Privacy Policy – Dew Clothes

Dew Clothes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

  • Full name

  • Contact details (phone number, email address)

  • Shipping address

  • Order details and preferences

Since we operate on Cash on Delivery (COD) only, we do not collect or store any payment or card-related information.

2. How We Use Your Information

The information collected is used to:

  • Process and confirm orders

  • Deliver products to your address

  • Contact you regarding order confirmation, delivery, or support

  • Improve our services and customer experience

We do not sell, rent, or trade your personal information to third parties.

3. Order Confirmation & Communication

  • Customers may be contacted via call, SMS, WhatsApp, or email for order confirmation and delivery updates.

  • Failure to respond to confirmation attempts may result in order cancellation.

4. Data Protection & Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is accessed only by authorized personnel for order processing and support purposes.

5. Cookies & Website Data

Our website may use cookies or similar technologies to:

  • Improve website functionality

  • Enhance user experience

  • Analyze website traffic

You may choose to disable cookies through your browser settings, though some features of the website may not function properly.

6. Third-Party Services

We may use trusted third-party services such as courier partners or analytics tools strictly for:

  • Order delivery

  • Website performance analysis

These third parties are obligated to keep your information confidential and use it only for the intended purpose.

7. Children’s Information

Dew Clothes does not knowingly collect personal information from children under the age of 18. If such data is identified, it will be removed immediately.

8. Changes to This Privacy Policy

Dew Clothes reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

9. Your Consent

By using our website and placing an order, you consent to the collection and use of your information as described in this Privacy Policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us through the official contact details provided on our website.